Privacy & Cookie Statement

Thermacon B.V. (hereinafter: "Thermacon", "we", "us" or "our") attaches great importance to the protection of your personal data. This Privacy & Cookie Statement applies to all personal data we collect and process via our website thermacon.nl and all associated subdomains.

Thermacon B.V. is the controller responsible for the processing of personal data as set out in this privacy and cookie statement. We process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation.

We process the following categories of personal data when you visit our website, complete a form or contact us:

• First and last name
• Company name and job title
• Email address
• Telephone number
• IP address and browser information
• Information about your website visit (pages, duration, click behaviour)
• Any additional information you provide yourself in messages

We process your personal data for the following purposes:

• Answering your questions and requests via the contact form
• Offering and improving our products and services
• Sending relevant product information and newsletters (only with your consent)
• Analysing website use in order to improve our website
• Complying with legal obligations
• Drawing up and performing quotations and agreements

We process your personal data on the basis of the following legal grounds under the GDPR:

We do not retain your personal data longer than strictly necessary for the purposes for which it was collected. The following retention periods apply:

Cookies are small text files stored by your browser when you visit a website. They are widely used to make websites work more efficiently, to provide information to the website owner and to improve the user experience.

You can adjust your browser settings to refuse cookies or to receive a warning when cookies are placed. Please note that some features of our website may not work correctly if you disable cookies.

On our website we use the following categories of cookies:

We use Google Analytics 4 to gain insight into how our website is used. Google Analytics places cookies to collect information about your website visit (including your IP address). This information is transferred to and stored by Google.

We have taken the following measures to safeguard your privacy:

• We have concluded a data processing agreement with Google
• IP addresses are anonymised
• Sharing data with Google for advertising purposes is disabled
• We do not use other Google services in combination with Analytics

Under the GDPR, you have the following rights regarding your personal data:

• Right of access — you can request which data we process about you
• Right to rectification — you can have incorrect data corrected
• Right to erasure — you can request that your data be deleted
• Right to restriction — you can have the processing restricted
• Right to data portability — you can receive your data in a usable format
• Right to object — you can object to the processing
• Right to lodge a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl)

To exercise your rights, you can submit a request via info@thermacon.nl. We will respond to your request within 30 days. To verify your identity, we may ask you for additional information.

We take the protection of your data seriously and take appropriate technical and organisational measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. This includes, among other things:

• SSL/TLS encryption of all data traffic
• Regular security updates and penetration tests
• Access control to personal data (need-to-know basis)
• Awareness training for employees

If you feel that your data is not properly secured or there are indications of misuse, please contact us via info@thermacon.nl.

Thermacon reserves the right to amend this Privacy & Cookie Statement. Changes will be published on this page. We recommend that you consult this statement regularly so that you are aware of any changes.

This statement was last updated on 19 April 2026.

Do you have questions about this Privacy & Cookie Statement or about the processing of your personal data? Please contact: